Welcome to Canvas

Canvas Logo in the color red.

Having Trouble Logging into Canvas?

If you're experiencing login issues with Canvas, try the following steps:

  • Use Full Email for Username: Make sure to use your full student email address (example: supersmj2345@student.faytechcc.edu) as your username when logging in.
  • Avoid Passkeys: Do NOT use passkeys (biometric or saved logins) for Canvas, MFA, or any FTCC associated accounts.
  • Use Private Browsing: Open Canvas in Incognito Mode (Chrome) or Private Browsing (Safari/Firefox/Edge) and try logging in again.
  • Register for Multi-Factor Authentication (MFA): All students must be registered for MFA to access Canvas.
    View MFA Directions
  • Password Expiry: Student passwords must be reset every 190 days.
    Reset Your Password

Need More Help?

  • Call the IT Service Desk: (910) 678-8502
    Monday – Friday: 7:30 AM – 9:00 PM
  • Visit In Person: ATC Room 120 (Advanced Technology Center)
    Monday – Friday: 7:45 AM – 9:45 PM
    Saturday: 8:00 AM – 1:00 PM